FAQs

FAQs

Q:

How can I transfer my prescriptions to your pharmacy?

A:

To transfer your medications, simply provide us with the name(s) of your prescription(s) and the name and location of the pharmacy you wish to have your medication(s) transferred from. You can also request a transfer on our website and we will follow up on your behalf. Our transfer request form can be found at: www.sheefa.com

Q:

Are there any refills left on my prescription?

A:

To find out if you have any refills left on your prescription, look at the top right of your current prescription label. If there are no refills, your Pharmacist may be able to contact your Doctor for more refills.

Q:

Do you offer prescription delivery?

A:

Can’t make it to one of our locations? That’s okay! Sheefa Pharmacy provides FREE prescription pick-up and delivery, along with free postal shipping. Just give us a call and request our delivery service!

Q:

Where is the best place to store my medication?

A:

Some medications may have different storage instructions. Usually, medications should be stored at room temperature which is approximately 68 to 77 degrees Fahrenheit, unless otherwise directed by your Pharmacist.

Q:

My prescriptions are due at different times during the month. Can I arrange for my medications to be refilled at one time?

A:

Yes. We offer the SyncRx Program, which synchronizes your medication to be filled on one day, so you no longer have to make multiple trips to the pharmacy.

Q:

Can I receive reminders to take my medications?

A:

Yes you can. We offer a My Dose Alert Program which allows us to send a reminder through an email, phone call or text message, reminding you to take your medication or refill your prescription. Please keep in mind this program is not offered at every location. Please speak with a pharmacy representative for more information.

Q:

I take a lot of different medications. Is there any drug interactions or duplication within my profile?

A:

Your pharmacist reviews your medication for interactions and duplications of therapy, especially if you are taking many medications. Feel free to ask the pharmacist to review your medications with you to ensure you are taking them correctly.

Q:

What should I do if I experience side effects from my medications?

A:

If you experience any side effects call your doctor right away. Stop your medication right away and call 911 if you have difficulty breathing or hives.

Q:

It’s difficult to swallow tablets. Do you offer other forms of dispensing prescriptions?

A:

Some medications are available in different forms, just ask your doctor or pharmacist for a recommendation. Here at Sheefa Pharmacy we can compound certain medications in different forms. Give us a call for more information.

Q:

How should I dispose of my medications that I no longer need or that are expired?

A:

It’s important to get rid of unused or expired medications as it decreases the chance of anyone else accidentally taking it. Contact your city to find out about their Drug Take Back program. If the program is not available, you may do the following: Mix your medication with coffee grounds or kitty litter, put it in a sealed plastic bag and throw it in your household trash. Do not crush tablets or capsules. When throwing away empty bottles be sure to remove any identifying medications.

Q:

Do I have to take my medication with food?

A:

Some medications are recommended to take with food while others are not. Feel free to ask your pharmacist when you pick up your prescriptions.